Features & Functions

How to create a GPS safe-zone
A GPS safe-zone (also called a geofence) is a virtual border around a specific area. Once set up, when your device enters/leaves this specific area, you wil...
Tue, 22 Feb, 2022 at 2:52 PM
How to create additional safe-zones
If you have not set up your first safe-zone (geofence) through the 'Tracker Settings' setup wizard, you can find out how to do so here.  Now tha...
Mon, 10 Aug, 2020 at 12:35 PM
How to get the maximum battery life
To find out how to set up your device so that you can get the maximum battery life possible, follow the simple steps below: 1. Open the Lightbug App or ...
Wed, 23 Feb, 2022 at 2:11 PM
How to create a home Wi-Fi safe-zone
Setting up a home Wi-fi safe zone means that when your device is out of range of the home Wi-Fi, you will receive increased location updates.  The benef...
Mon, 10 Aug, 2020 at 12:36 PM
How do I view my location credits?
Find out how to view the current balance of your location credits (i.e. the amount of location updates remaining on your account)  Note: This does not a...
Tue, 29 Mar, 2022 at 1:52 PM
How to create a notification alert
This article will guide you through how to enable various alerts.  It's worth noting that by default, a 'Low Battery' alert and - if applica...
Wed, 23 Feb, 2022 at 2:11 PM
How to edit a notification alert
If you have an alert set up that you wish to change, find out how you can edit it in this article:  1. On the app go to Menu - 'Alerts'  ...
Mon, 10 Aug, 2020 at 12:37 PM
How to extract raw location data
Find out how to extract raw location data for your LightBug GPS trackers.  1. Open the Lightbug App or go to the Web Portal  2. On 'Map',...
Wed, 23 Feb, 2022 at 2:11 PM
How to disable fall detection
One feature of LightBug devices is fall detection - when a fall is detected you receive a notification. This can be helpful when the device is being used f...
Wed, 23 Feb, 2022 at 2:12 PM
How to use the power budget feature on the LightBug App
If you find that the battery of your device is draining too quickly, we recommend enabling the power budget feature.  What is the power budget feature? ...
Wed, 16 Dec, 2020 at 9:58 AM