If your LightBug device is not charging, please follow the tips below:
- Please make sure that the USB charging cable is correctly attached to the tracker and plugged into a working power source
- Try using another power source: plug socket, USB port etc.
- Use another USB charging cable
- Check the device and charging cable for any damages
- Reset the tracker by by pressing and holding the button for 10 seconds Note: Performing this reset will not affect your settings.
The following steps apply only to the Lightbug Pro GPS tracker:
- Check that your wireless charger is functioning by testing it with other wireless devices.
If you're still not able to get your Lightbug device charging, please contact us for further assistance!