Warranty and Returns
We’re sure that you will love our devices, but should you find the device is not for you, you are free to return it at your own expense within 14 days of re...
Wed, 2 Mar, 2022 at 10:45 AM
Yes, all devices are covered with 3 years warranty, more information about our 3 year warranty can be found here. Please note that we do not accept warr...
Tue, 16 May, 2023 at 3:04 PM
Please contact us at support@thelightbug.com and we’ll try our best to resolve the issue. Each tracker comes with 3 years warranty against manufacturing def...
Fri, 12 May, 2023 at 3:49 PM
If you are planning on not using a tracker for a while, please ensure that you fully charge the tracker before deactivating it. All our rechargeable tracke...
Tue, 16 May, 2023 at 3:19 PM