If you have forgotten you password, check out this article

If you want to change your password but you haven't forgotten you current password, follow the steps below: 

1. On the LightBug App or Web Portal go to 'Account'

2. On the Account page, scroll down to 'Change Password' and enter the following: your current password and your new password. Then 'Save' 

Your password has now been updated. 

When signing into your LightBug account in the future, use your new password. 

If you're having issues changing your password, please contact our customer support team!