Account

Find out how to make all major changes to your account

How can I add multiple LightBug devices to my account
There is no limit to the number of trackers you can have associated to a single account.  To find out how you can track multiple devices with a single u...
Wed, 29 Apr, 2020 at 10:08 AM
Can multiple mobile devices track a single tracker?
It may be that you use your LightBug GPS tracker for keeping an eye on your child and you would like both parents to have access to the device location. Or ...
Wed, 28 Oct, 2020 at 12:46 PM
Can I change the email address of my account?
If you need to change your email address after creating your LightBug account, you need to contact our support team and we will change it for you.  It i...
Wed, 29 Apr, 2020 at 10:14 AM
How can I sign out of the LightBug app?
To log out of the LightBug app, follow these 2 simple steps:  1. On the app go to Menu - 'Account Settings'  2. Click 'Log Out'...
Mon, 10 Aug, 2020 at 12:32 PM
How can I reset my password?
If you have forgotten your password, you can reset it on the LightBug Account Admin portal.  1. On the homepage of the portal page click 'Forgotten...
Wed, 29 Apr, 2020 at 10:20 AM
How can I update my password?
If you have forgotten you password, check out this article.  If you want to change your password but you haven't forgotten you current password, fo...
Mon, 10 Aug, 2020 at 12:33 PM