Subscription

How can I cancel my subscription/data plan?
It may that your device was for a specific purpose or time period, and you no longer require it. If this is the case and you no longer want to use your trac...
Wed, 29 Apr, 2020 at 10:30 AM
How can I change my data plan?
It may that you would like to upgrade your Standard Data Plan to the Unlimited Data Plan so that you can receive more location updates, or you now realise t...
Wed, 29 Apr, 2020 at 10:45 AM
How can I update my billing period?
You can select a billing period of monthly, quarterly or yearly. Changing your billing period is easy:  1. Login into your account on the LightBug Accou...
Wed, 29 Apr, 2020 at 10:55 AM
How do I update my billing details?
Follow these 3 simple steps below to change your billing details: 1. Login into your account on the LightBug Account Admin portal. Use the same login de...
Wed, 29 Apr, 2020 at 10:58 AM