Subscription

How can I cancel my subscription/data plan?
It may that your device was for a specific purpose or time period, and you no longer require it. If this is the case and you no longer want to use your trac...
Wed, 14 Jul, 2021 at 4:41 PM
How can I change my data plan?
It may be that you would like to upgrade your Standard Data Plan to the Unlimited Data Plan so that you can receive more location updates, or you now realis...
Tue, 17 Aug, 2021 at 10:31 AM
How can I update my billing period?
You can select a billing period of monthly, quarterly or yearly. Changing your billing period is easy: 1. Open the LightBug App or go to the Web Portal ...
Tue, 16 Mar, 2021 at 2:34 PM
How do I update my billing information?
Follow these simple steps below to change your billing details: 1. Open the LightBug App or go to the Web Portal 2. Go to 'Settings', then...
Tue, 16 Mar, 2021 at 2:32 PM